kafe77 Platform Privacy Notice

This page describes what we collect when you use kafe77 and how we keep that data protected. We collect personal information only when you register an account, verify your identity, or conduct a transaction. Our privacy commitments apply to all users in supported jurisdictions, whether you access kafe77 from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another eligible region.

We take data security seriously. Your identity documents, payment details, and account activity are encrypted and stored securely. We do not sell your personal information to third parties. Our processors—payment gateways, identity verification services, and hosting providers—are bound by confidentiality obligations and comply with standard data protection practices.

If you have questions about your data, how we use it, or how to exercise your rights, our support team can assist. You can also review, update, or request deletion of your information through your kafe77 account settings or by contacting us directly.

What We Collect and How We Use It on kafe77

Registration and account data

When you create a kafe77 account, we collect your email address, password (encrypted), legal name, date of birth, and contact phone number. We use this information to verify your identity, send account notifications, and enable password recovery. Your email is also used for login, so we keep it confidential and never share it with third parties without your consent.

Identity verification documents

Before you can deposit or withdraw, we require identity verification. We collect scans or photos of government-issued ID (KTP, passport, or driving license) and cross-check your name and birthdate against your account registration. We use certified third-party KYC providers to validate these documents. Your ID scan is encrypted, stored separately from your account, and retained only as long as necessary for compliance and dispute resolution.

Payment and transaction data

When you deposit or withdraw, we collect transaction details: the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your mobile banking, local payment, online payment, e-wallet account), and timestamps. We do not store your full payment credentials—instead, we tokenize them so our servers never see your complete card or bank account number. Payment processors (e-wallet providers and banks) handle the actual fund transfer and retain their own records per their policies.

Your transaction history is logged in your kafe77 account for your record and our compliance. We use this data to prevent fraud, detect suspicious patterns, and respond to withdrawal disputes.

On kafe77: We do not share your payment method details with game studios or other third parties. Your balance is held on our secure servers, not delegated to external wallets.

Gameplay and betting data

When you place a bet, play a slot game, or join a live-dealer table on kafe77, we log the game type, bet amount, outcome, and timestamp. This data enables us to generate your session history, calculate your account balance, and respond to disputes about game results. We also use aggregate, anonymized gameplay data to monitor system performance and detect technical anomalies.

Device and network data

We collect limited technical information: your device type (Android, iOS, or browser), IP address, and access timestamps. This helps us ensure platform stability, prevent abuse, and diagnose login or connectivity issues. We do not track your location beyond what IP geolocation provides (country / region level). If you access kafe77 from an unsupported jurisdiction, we may restrict access based on this data.

Our Data Protection and Your Rights on kafe77

Data retention and deletion

We retain your account data for the duration of your kafe77 membership. If you close your account, we delete most personal information within thirty days, except where we are required by law to retain records (tax, anti-money-laundering, or fraud investigation). Transaction history may be retained longer for compliance purposes. If you wish to request deletion, contact our support team with your account details and we'll process your request within a reasonable timeframe.

Third-party processors

We work with vendors to operate kafe77. These include:

Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet networks, and mobile banking, local payment, online payment, e-wallet banking partners. They process your transactions per their own privacy policies.
Identity verification: Third-party KYC providers who validate your ID documents and then delete them from their servers.
Hosting and analytics: Cloud providers who store our platform data and generate reports on system performance and user engagement.
Customer support: Our support team accesses your account data to resolve queries. All staff are trained in confidentiality.

All processors sign data-processing agreements confirming they will not use your data for their own purposes or share it further.

International data transfer

Our servers may sit outside your jurisdiction. When you use kafe77, your data may be transferred to and stored in other countries for processing and backup. We encrypt data in transit (HTTPS) and apply the same security standards regardless of server location. By using kafe77, you consent to this international transfer.

We protect your privacy by encrypting sensitive data, limiting access to authorized staff, and never selling your information.

kafe77 data policy

Cookies and tracking

We use cookies to maintain your login session, remember your preferences, and track basic analytics (pages visited, time spent, browser type). These are functional cookies essential to platform operation. We do not use advertising cookies or allow third-party tracking networks on kafe77. You can disable cookies in your browser settings, but this may break login or game functionality.

Your data rights

Depending on your jurisdiction, you may have rights to:

Access your personal data held by kafe77
Request correction of inaccurate information
Request deletion of your data (subject to legal retention requirements)
Object to certain uses of your data
Receive your data in a portable format

To exercise these rights, contact our support team via live chat or email with your account details and a clear request. We will respond within a reasonable timeframe, typically within ten business days.

Security measures

We employ standard encryption (TLS/SSL), secure password hashing, and firewalls to protect kafe77. Our staff access your data only when necessary and under strict confidentiality. We conduct periodic security audits and update our systems to address emerging threats. However, no system is entirely risk-free. If a breach occurs, we will notify affected users promptly and cooperate with authorities as required.

Policy updates

We may update this privacy policy to reflect changes in our practices, technology, or law. We will notify you of material changes via email or an account message. Your continued use of kafe77 after an update indicates acceptance of the revised policy.

We at kafe77 are committed to protecting your privacy and operating transparently. Your personal information is encrypted, stored securely, and shared only with vendors bound by confidentiality. You retain rights over your data: you can request access, correction, or deletion at any time by contacting our support team. If you have concerns about how we handle your data, or if you believe a breach has occurred, reach out immediately. We take privacy seriously and will respond promptly to your inquiry.